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Need Immediate Help?

Call 911


Go To The

Nearest Emergency Room


Crisis Textline: Text  CONNECT to 741741


National Suicide Prevention Lifeline



National Runaway Switchboard



Child Abuse Hotline



Domestic Violence Crisis Line



Chicago Rape Crisis Hotline



Cook County Jail Mental Health Hotline


Help For Veterans


800-273-8255 Press 1

Veterans Crisis Line


Text 838255



Go to the nearest VA Medical Center



Jesse Brown VA Medical Center


800-799-4889 Crisis Line for Deaf & Hearing Impaired





National Helpline (Substance Abuse And Mental Health)


Warming Center

Weathering the Winter

Keep Warm and Safe This Winter Season

Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.

Call 3-1-1 to:

  • Locate a Warming Center near you

  • Request a well-being check for someone who may be suffering from extreme weather

  • Report inadequate heat in a residential building

  • Learn about programs that assist with home heating costs

  • Connect to shelter and supportive services

Protect Yourself and Family:

  • Wear several layers of loose, warm clothing

  • Keep your head, hands and feet covered when outdoors

  • Avoid alcoholic beverages

  • Recognize the symptoms of hypothermia: stiff muscles, shivering, puffy or swollen face, cold skin, slow breathing and mental confusion

  • Never use an extension cord with a space heater. Ovens should not be used to heat homes

City Warming Centers

A Warming Center is a heated facility where Chicagoans can go to find safe refuge from extreme weather.

The Chicago Department of Family and Support Services (DFSS) operates six Warming Centers during work weekdays when temperatures dip below 32 degrees. Additional facilities are opened as needed including Senior Centers, libraries, and Park District buildings. The Warming Centers that DFSS operates are not open on weekday holidays unless specifically indicated. This is why it is so important to contact 3-1-1 for Warming Center information, especially during off hours or on holidays.

The Garfield Center, located at 10 S. Kedzie Avenue, is available 24 hours a day, seven days a week to connect residents to emergency shelter.

Call 3-1-1 to locate a Warming Center in your area.

DFSS Warming Centers

9 am – 5 pm Monday through Friday

(DFSS Warming Centers are not open on weekday holidays unless specifically indicated. Hours and days may be extended under extreme conditions. Also, other City facilities might be designated  for warming purposes during off hours, That is why it is important to call 3-1-1  for information concerning Warming Center locations, especially during off hours and  on weekday holidays)

Englewood Center
1140 W. 79th Street
Chicago, IL 60621


Garfield Center
10 S. Kedzie Ave.
Chicago, IL 60612


King Center
4314 S. Cottage Grove
Chicago, IL 60653


North Area
845 W. Wilson Ave.
Chicago, IL 60640


South Chicago
8650 S. Commercial Ave.

Chicago, IL 60617

Trina Davila
4312 W. North Ave.

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