Need Immediate Help?
Go To The
Nearest Emergency Room
Crisis Textline: Text CONNECT to 741741
National Suicide Prevention Lifeline
National Runaway Switchboard
Child Abuse Hotline
Domestic Violence Crisis Line
Chicago Rape Crisis Hotline
Cook County Jail Mental Health Hotline
Help For Veterans
800-273-8255 Press 1
Veterans Crisis Line
Go to the nearest VA Medical Center
Jesse Brown VA Medical Center
800-799-4889 Crisis Line for Deaf & Hearing Impaired
National Helpline (Substance Abuse And Mental Health)
Weathering the Winter
Keep Warm and Safe This Winter Season
Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.
Call 3-1-1 to:
Locate a Warming Center near you
Request a well-being check for someone who may be suffering from extreme weather
Report inadequate heat in a residential building
Learn about programs that assist with home heating costs
Connect to shelter and supportive services
Protect Yourself and Family:
Wear several layers of loose, warm clothing
Keep your head, hands and feet covered when outdoors
Avoid alcoholic beverages
Recognize the symptoms of hypothermia: stiff muscles, shivering, puffy or swollen face, cold skin, slow breathing and mental confusion
Never use an extension cord with a space heater. Ovens should not be used to heat homes
City Warming Centers
A Warming Center is a heated facility where Chicagoans can go to find safe refuge from extreme weather.
The Chicago Department of Family and Support Services (DFSS) operates six Warming Centers during work weekdays when temperatures dip below 32 degrees. Additional facilities are opened as needed including Senior Centers, libraries, and Park District buildings. The Warming Centers that DFSS operates are not open on weekday holidays unless specifically indicated. This is why it is so important to contact 3-1-1 for Warming Center information, especially during off hours or on holidays.
The Garfield Center, located at 10 S. Kedzie Avenue, is available 24 hours a day, seven days a week to connect residents to emergency shelter.
Call 3-1-1 to locate a Warming Center in your area.
DFSS Warming Centers
9 am – 5 pm Monday through Friday
(DFSS Warming Centers are not open on weekday holidays unless specifically indicated. Hours and days may be extended under extreme conditions. Also, other City facilities might be designated for warming purposes during off hours, That is why it is important to call 3-1-1 for information concerning Warming Center locations, especially during off hours and on weekday holidays)
1140 W. 79th Street
Chicago, IL 60621
10 S. Kedzie Ave.
Chicago, IL 60612
4314 S. Cottage Grove
Chicago, IL 60653
845 W. Wilson Ave.
Chicago, IL 60640
8650 S. Commercial Ave.
Chicago, IL 60617
4312 W. North Ave.